NHS111 is fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Easy-read version here.
This booklet, When Should I Worry – your guide to coughs, colds, ear ache and sore throats, provides useful information if you are concerned about the health of a child. You should not rely on it for children aged three months or less. Babies younger than this can respond differently to infection.
Your local pharmacist can provide expert advice on common illnesses and the best medicines to treat them if you have a minor health problem that doesn’t require being seen by a nurse or doctor. You don’t need to book an appointment with pharmacists who are:
Your GP will usually be able to treat you immediately but may need to direct you to other NHS services. GPs are experts in family medicine, preventative care, health education and treating people with multiple and long-term conditions.
Out of hours call your GP’s surgery as normal and follow the instructions.
Please note the last booking in appointment at reception is an hour before closing time. These services are provided by Virgin Care.
Check Sefton Sexual Health’s website for our one-stop sexual health service or telephone 01695 656550 .
Hospital accident and emergency departments are for people with serious injuries or illness, or life-threatening emergencies such as severe chest pains, breathing difficulties, loss of consciousness or bleeding that can’t be stopped.
For patients 16 years and older. The Accident and Emergency Department at Southport and Formby District General Hospital is open 24 hours a day seven days a week for serious injuries or illness and life-threatening conditions that cannot be dealt with by your pharmacist, GP or at a NHS walk-in centre.
For patients 15 years and younger. The children’s Accident and Emergency Department at Ormskirk District General Hospital is open 24 hours a day seven days a week for serious injuries or illness and life-threatening conditions that cannot be dealt with by your pharmacist, GP or at a NHS walk-in centre.
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