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Visiting

We continue to restrict hospital visiting to protect patients, staff and the community from Covid-19 infection.

The Trust regularly reviews this decision, ensuring we are in line with both regional and national guidance. We will begin gradually easing restrictions when conditions allows.

With prior arrangement, strict visiting will continue in the following specific circumstances:

  • Patients who are at the end of their life – up to 2 visitors
  • Women in maternity 1 partner for appointments and scans and 2 interchangeable partners for inpatients one at a time with both present during labour whilst on Delivery Suite
  • Children/neonatal –1 named parent/carer (parents/carers can interchange)
  • Supporting someone with dementia, a learning disability, autism or other similar complex conditions that would be deemed in their best interest (where not being present would cause the patient to be distressed)
  • Supporting someone with continuing healthcare needs for discharge.

 

If the above circumstances apply, each individual area will advise on arrangements for booking your visit. You must wear a face-covering during your visit unless you have a documented medical exemption.

Where possible please call wards after 2pm when the doctors’ rounds are complete and nursing/therapy staff will be in better position to update you and make any necessary arrangements.

Please do not visit if:

  • You are Covid-19 positive or have any Covid-19 symptoms including:
    • Fever / high temperature 37.8C or above
    • New continuous cough
    • Loss / change of sense of taste or smell
  • You are isolating as a contact of someone who is Covid-19 positive.
  • You have been contacted by NHS Test and Trace to say you are a contact of a Covid-19 positive person.
  • You are shielding due to anticipated surgery.
  • There are any local or national lockdown restrictions in place in your postcode that would not support you visiting.
  • You have returned from a country with quarantine restrictions imposed by the British government.

What alternatives are there to contacting someone in hospital?

  • We can facilitate pre-arranged video calls calls using an iPad by contacting a member of staff on the appropriate ward.
  • If your loved one has their own device and can accept video or telephone calls independently, then we encourage you to keep in touch this way also. We provide free patient wifi
  • The Patient Advice and Liaison Service (PALS) is a service that offers support, information and assistance to patients, relatives and visitors. The team can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you. Email soh-tr.pals@nhs.net

How can I protect myself and those I am visiting at the hospital?

  • Please follow the guidance for hand hygiene and wearing a face mask on entering the Trust/clinical area/department
  • Please apply disposable gloves, disposable apron on entering the area you are visiting and this should be removed under supervision at the end of your visit
  • Hand hygiene must be performed on exiting ward area and please continue to wear a face mask until exiting the hospital
  • Please perform hand hygiene after removal of face mask directly at exit
  • Strict adherence to 2-metres social distancing rules must be followed at all times

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