
We continue to manage hospital visiting to protect patients, staff and the community from Covid-19 infection.
The Trust regularly reviews this decision, ensuring we are in line with both regional and national guidance.
Visiting hours
Current visiting is 1:30-4pm and 6-8pm.
Wards and/or individuals bays may be closed without notice for infection prevention and control reason e.g. norovirus.
Different people may visit on different days. Visitors should also consider the needs and wishes of the patient. Separate arrangements are in place for visits to:
Speak to the ward or department concerned for further information.
Requests to visit outside this guidance should be discussed with the nurse or matron in charge. Individual visiting plans can be supported in exceptional circumstances.
Video calls. We can facilitate pre-arranged video calls calls using an iPad by contacting a member of staff on the appropriate ward. If your loved one has their own device and can accept video or telephone calls independently, then we encourage you to keep in touch this way also
Our Patient Advice and Liaison Service (PALS) service offers support, information and assistance to patients, relatives and visitors. The team can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you. Email soh-tr.pals@nhs.net.
Page updated 23/01/23
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