We can only improve things if you tell us what is wrong and what is right.
Whether it’s a compliment or complaint we want to hear it. The Patient Experience and Complaints Team will:
Download a leaflet for more information about the service they offer here.
All inquiries will be responded to as soon as possible. All formal complaints will be acknowledged within three working days in accordance with the NHS Complaints Regulations.
Please note that, if you want to raise a concern on behalf of someone else, we will need their consent before we investigate.
If your issue is about a GP, dentist, pharmacy and opticians please contact at NHS England or write to: NHS England, PO Box 16738, Redditch, B97 9PT
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