Have we got your correct details?

Please ensure we have your correct personal information when you book into the clinic, including next of kin. If your details change after attending clinic, please let us know by email or telephone.


Changing or cancelling your appointment date

If your appointment date is unsuitable, please call now using the telephone number on your letter or card. Alternatively, you can email or call 01695 656865.

If you change or cancel your appointment more than once, you may be discharged back to the care of your GP.


Appointment reminders by text

We operate a text messaging reminder service for all patient appointments. To opt in, please tell the receptionist when you book in. Let us know if your mobile phone number changes.


After your appointment

Go to the clinic reception desk if you need a new appointment within the next six weeks. It will be agreed with you before you leave. In cases where the appointment is needed after six weeks, we will contact you later to arrange a date.