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Covid-19 (coronavirus): information for patients and visitors

Face coverings must be worn in our hospitals

All patients and visitors must wear a face mask or covering when inside any of our buildings.

You can bring your own but they are also available at all entrances to our hospitals.

  • Wear your mask at all times unless told otherwise by a member of staff
  • Use the mask properly – ensure it covers your nose and mouth. Do not let it dangle around your neck
  • Clean your hands before putting your mask on and taking it off
  • Ask a member of staff for a new mask if yours becomes soiled or very damp
  • Continue to observe social distancing, keeping at least 2 metres from other people
  • Dispose of your mask in the appropriate bins located at all the exits

Hospital visiting

We continue to restrict hospital visiting to protect patients, staff and the community from Covid-19 infection.

The Trust regularly reviews this decision, ensuring we are in line with both regional and national guidance. Go to our visiting page for further information.

Coming for your hospital appointment

We have worked hard to keep patients safe during the coronavirus pandemic.

We understand that you may still be concerned about attending your appointment but please come as usual unless we inform you otherwise.

Where appropriate, your doctor may offer an alternative to an in-person, face-to-face outpatient appointment such as a telephone or video consultation. It is recommended that if you are offered these, and have the ability and technology, then that is preferable to a face-to-face appointment.

There is more information about appointments here.

Maternity information

If you have a specific inquiry regarding Covid-19 and your pregnancy/maternity care please contact us on 01695 656604. We are available 24 hours per day, seven days a week.

Please call if you are pregnant and have symptoms of Covid-19 and/or are currently self-isolating and have concerns about your pregnancy or yourself.

There is a lot more information on our maternity pages.

I think I might have a Covid-19 (coronavirus) infection

If you have any of the main symptoms of  Covid-19, get a test as soon as possible. Stay at home until you get the result. The main symptoms are:

  • A high temperature
  • A new continuous cough
  •  A loss of, or change in, your normal sense of taste or smell (anosmia)​

Further useful information