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Covid-19 (coronavirus): information for patients and visitors

Hospital visiting

To protect patients, staff and the community, some restrictions on patient visiting at Southport and Ormskirk hospitals remain. We review these regularly. Go to our visiting page for further information.

Should I attend my hospital appointment?

We have worked hard to keep patients safe during the coronavirus pandemic.

We understand that you may still be concerned about attending your appointment but please come as usual unless we inform you otherwise.

Where appropriate, your doctor may offer an alternative to an in-person, face-to-face outpatient appointment such as a telephone or video consultation. It is recommended that if you are offered these, and have the ability and technology, then that is preferable to a face-to-face appointment.

There is more information about appointments here.

How do I find my NHS number?

If you have been invited for your Covid-19 vaccination, you will need your NHS number.

A service is available on the NHS.UK website to receive a reminder of your number.

You should also be able to find your NHS number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters.

If you cannot find your NHS number in these ways, you can ask your GP practice to help you. They should be able to provide the number for you as long as you are registered with them. To protect your privacy, you may be asked to show a passport, driving licence or some other proof of identity.

Getting help with non-Covid medical issues

If you want to find out the best place to go to get help with anything unrelated to Covid-19, this link has some great advice for Sefton residents and check here if you live in West Lancashire.

I think I might have a Covid-19 (coronavirus) infection

If you have any of the main symptoms of  Covid-19, get a test as soon as possible. Stay at home until you get the result. The main symptoms are:

  • A high temperature
  • A new continuous cough
  •  A loss of, or change in, your normal sense of taste or smell (anosmia)​

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