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Covid-19 (coronavirus): information for patients and visitors

Getting help with non-Covid medical issues

If you want to find out the best place to go to get help with anything unrelated to Covid-19, this link has some great advice for Sefton residents and check here if you live in West Lancashire.

Hospital visiting

To protect patients, staff and the community, patient visiting at Southport and Ormskirk hospital has been further restricted as of 2 October 2020.

This decision has not been taken lightly and we acknowledge the distress this may cause and will review this regularly to ensure that we are in line with both regional and national guidance.

Go to our visiting page for further information.

Should I attend my hospital appointment?

We are working hard to keep patients and staff safe while the NHS deals with the Covid-19 pandemic.

We understand that you may be concerned about attending your appointment due to the recent increased Covid-19 restrictions.  However, please continue to attend appointments as usual unless we inform you otherwise.

Where appropriate, your doctor may offer an alternative to an in-person, face-to-face outpatient appointment such as a telephone or video consultation. It is recommended that if you are offered these, and have the ability and technology, then that is preferable to a face-to-face appointment.

There is more information about appointments here.

I think I might have a Covid-19 (coronavirus) infection

If you have any of the main symptoms of  Covid-19, get a test as soon as possible. Stay at home until you get the result. The main symptoms are:

  • A high temperature
  • A new continuous cough
  •  A loss of, or change in, your normal sense of taste or smell (anosmia)​

More useful information