In general your records are used to direct, manage and deliver the care you receive to ensure that:
- The doctors, nurses and other health or social care professionals involved in your care have accurate and up to date information to assess your health and decide on the most appropriate care for you
- Health or social care professionals have the information they need to be able to assess and improve the quality and type of care you receive
- Your concerns can be properly investigated if a complaint is raised
Appropriate information is available if you see another clinician, or are referred to a specialist or another part of the NHS or social care.