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Right Arrow New app for Southport hospital visitors
20 July 2016 at 15:12

Southport hospital is one of the first in the country to benefit from a new way-finding app.

It has been developed by Southport and Ormskirk Hospital NHS Trust in partnership with Liverpool company Innove Solutions.

It will enable visitors and patients to get familiar with the layout of the hospital before they arrive.

Download for Free on Apple or Android.

The app displays a series of photographs with clear instructions on getting around. It can even function without internet connection.

Rob Gillies, Trust executive medical director, said: “Hospitals can sometimes be daunting places to get around. This new app will help make visits to the hospital run more smoothly.

“We are delighted to work with Innove on this pilot app which is very user friendly.  There are clear instructions on getting to all departments at the hospital from whichever entrance people arrive at.”
Innove photographers spent three days at the hospital carefully plotting routes to get to all wards and departments.

John Keogh, director, Innove Solutions said: “This is the very first hospital app we’ve developed. It’s been exciting to work with the Trust to make getting around the hospital easier.

“We are delighted with the results and hope the public who visit Southport hospital find it really useful.  Our work on this pilot app has informed how we develop future apps in the NHS. We are working with three other NHS trusts to develop similar way-finding apps.”

App features include:

•Transport advice.

•Step-by-step directions to wards and facilities across the site.

•Key hospital phone numbers, car parking information and cashpoint locations.

•Friends and family test.

The Trust hopes to expand the app to Ormskirk hospital in the future and is exploring other ways of engaging with patients and visitors digitally.

Check out a video of how the app works here.

Photo caption: John Keogh and Mark Harrison from Innove Solutions launching the new app with nurses.


Issued by Dickie Felton
Southport and Ormskirk Hospital NHS Trust

Telephone 01704 705061
Twitter @SONHSTrust

Notes for editors

1. Southport and Ormskirk Hospital NHS Trust manages Southport and Formby District General Hospital and Ormskirk and District General Hospital, and is responsible for many community healthcare services for adults in Southport, Formby and West Lancashire. We also provide sexual health services across Sefton.  The North West Regional Spinal Injuries is operated by the Trust at Southport hospital.  In 2014/15, we saw 270,141 outpatients; treated 59,808 inpatients; made 280,831 home visits in the community; supported the birth of 2,747 babies; and attended to 110,620 urgent care cases. The Trust employs 3,472 staff.

2. Innove Solutions works with customers to create great software that is easy to use, looks cool, and is also on time. Its highly experienced team love to create web sites, e-learning systems, mobile apps and just about any other type of system you could think of. More details at