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Right Arrow A&E staff won't kiss it better, it's for real emergencies
19 December 2013 at 13:33

Examine your options before using Accident and Emergency departments is the message from busy doctors and nurses this Christmas and New Year.

Coughs, colds, sore throats, upset stomachs, general aches and pains, and flu will usually clear up on their own. Keep warm, drink plenty of fluids and, if appropriate, treat with over-the-counter painkillers such as paracetamol. Contact a GP or the GP out of hours service for help with injuries or illnesses that won’t go away.

Alternatively, West Lancashire Health Centre at Ormskirk hospital is open from 8am to 10pm all year round (Christmas Day 9am to 5pm). Skelmersdale NHS Walk-in Centre at The Concourse is open from 7am to 10pm weekdays and 9am to 5pm on weekends, Christmas Day, Boxing Day, New Year’s Day.

Local pharmacies and NHS Choices are also a good source of information and advice. Click the links for information about pharmacy opening times in Southport and Formby, and West Lancashire.

Clinics providing sexual health services (south Sefton 0151 247 6025/ Southport and Formby 01704 385030) are closed on Christmas Day, Boxing Day and New Year’s Day. Opening times at other times are:

“A&E is for people facing life-threatening and serious emergencies such as serious accidents, serious burns, breathing problems, heart attacks and strokes,” said Liz Yates, Director of Nursing at Southport and Ormskirk Hospital NHS Trust.

“You don’t need an appointment at A&E but we’ll make an assessment on arrival and, depending on how urgent treatment is needed, you may have to wait up to four hours. The triage nurse or clinician may signpost you to a different health care provider such as your GP, dentist or pharmacy. That’s why you might be better examining your options and choosing another NHS service – or even treating yourself.”

Issued by Tony Ellis, marketing and communications manager
Southport and Ormskirk Hospital NHS Trust

Telephone 01704 704494

Notes for editors

1. Southport and Ormskirk Hospital NHS Trust manages Southport and Formby District General Hospital and Ormskirk and District General Hospital. It is also responsible for many community healthcare services for adults in Southport, Formby and West Lancashire. The Trust provides healthcare to a population of 258,000 people and employs 3,500 staff.

2. Examine Your Options is a Merseyside and West Lancashire NHS campaign aimed at raising awareness of NHS services and self-care options that are available rather than visiting accident and emergency departments