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Right Arrow Trust response to publication of NHS England detailed data on
12 December 2013 at 16:53

Liz Yates, Director of Nursing and Quality, said: “We promote an open and honest culture that encourages staff to report incidents where patients may have been put at risk of harm. This ensures staff learn from mistakes and patients are protected from harm in the future.

“The reported never events refer to instances of a swab* not being removed following an operation, one at each of our hospitals, over a two-week period in the summer.

“The swabs were quickly removed in both instances and the patients were kept fully informed.

“The incidents were unconnected but two serious incident reviews highlighted a common weakness in theatre processes.

“The investigating team’s recommendations for change were immediately put into practice. Their action plan was also externally reviewed and approved by our commissioners, NHS England, the NHS Trust Development Authority and the General Medical Council.”

* A swab is a wad of cotton or other absorbent material, used for applying medication, removing material, collecting bacteriological material, etc.