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Right Arrow Trust scores ‘Excellent’ in Annual Health Check
16 October 2008 at 12:35
The quality of services provided by Southport & Ormskirk Hospital NHS Trust is ‘Excellent’, according to the Healthcare Commission ratings published today.

Jonathan Parry, Chief Executive said, “This is fabulous news for both our patients and our staff. There is no secret that we were disappointed with the rating last year, and to have gone from fair to excellent – an improvement of two ratings – within one year and to be in the top third, is a testament to the hard work and dedication of our staff. It confirms our determination to be amongst the best performers in the country in everything we do. We are one of only four hospital trusts (out of a total of 29) in the North West to have shown this level of improvement.

“This has been an excellent year for us, we won a Top 40 Hospital Award for the seventh year running, we have been awarded the highest possible rating for safety for our Maternity services to go with the one for Acute services we got a couple of years ago and we are still the best performing hospital in the North West with regards to MRSA Bacteraemia and Clostridium difficile.

“What this means for our patients is that in all their dealings with the hospital – from the first outpatients appointment to discharge home – they can expect the very highest standard of service.”

Good financial management goes hand in hand with good quality of services for our patients and we are therefore extremely pleased that we have shown an improvement in our rating for use of resources, which has been assessed as ‘Fair’. Having previously been in financial deficit we have responded well to this challenge and are now in financial surplus. However, because of our previous deficit, a fair rating is the most we could have been awarded.

Within the assessment for Quality of Service, the Healthcare Commission examines a total of 66 targets and standards set by the Government and judge whether we have met them. There was only one target or standard that we did not meet which involved the ability for patients who wished to do so to make their appointments online at a time that was convenient to them. This is a problem that we have recognised and have been working to fix.


Issued by Matthew King, Southport and Ormskirk Hospital NHS Trust.

Enquiries to: Matthew King Tel: 01704 704714
E-mail: matthew.king@southportandormskirk.nhs.uk