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Right Arrow Patient Environment Action Team say Trust is Excellent
09 June 2006 at 11:01
In the latest Patient Environment Action Team (PEAT) inspection for environment and food, both Ormskirk & District General Hospital and Southport & Formby District General Hospital received the top mark of Excellent for all categories.

The assessment was carried out during March this year and it looked at eight specific areas, giving each area a score between 0 and 5 with the scores representing:
0 = Not applicable
1 = Unacceptable
2 = Poor
3 = Acceptable
4 = Good
5 = Excellent

The areas looked at were: Specific cleanliness and toilet and bathroom cleanliness; General cleanliness; Infection control, uniforms and laundry; Environment; Access; Safety and security; Food; Privacy and dignity.

Geoff Wilding, Facilities Manager said, “This is great news. This is an improvement on last year, when Southport & Formby District General Hospital only scores an acceptable for environment and Ormskirk & District General Hospital scored a good. To have gone up to excellent is a testament to the hard work and dedication from everyone in the Trust, but especially from the hotel service teams.

“The assessment team looked at specific areas such as paediatric wards, Accident & emergency, and a percentage of the wards. They looked at things like the cleanliness of patient equipment, radiators, curtains, blinds, seating, beds, lockers, baths, showers, toilets and so on. In the food category they looked at the menu from which patients choose their meals, the choice of food, the availability of food, the quality and quantity, the temperature, presentation, the taste and the service. It is a very comprehensive assessment.”

PEATs consist of NHS staff, including nurses, matrons, catering and domestic service managers, executive and non-executive directors, and estates directors. They also include patients, representatives of our patient experience group.

Notes to Editors

Picture shows Geoff Wilding (5th from right, back row) and representatives from the hotel services teams (housekeeping, catering and portering) within the Trust.

Patient Environment Action Teams were established in 2000, to make independent assessments in NHS hospitals. Under the programme, every inpatient healthcare facility in England with more than ten beds is assessed annually and given a rating of excellent, good, acceptable, poor or unacceptable.

Each year the programme has adapted to reflect the changing expectations of patients, the way the NHS is organised and to ensure that the results of the programme provide an accurate picture of the standards of food and food services across the NHS based on what patients say is important.

Hospital food is an essential part of patient care. Good food can encourage patients to eat well, aiding their recovery from surgery or illness. The Better Hospital Food programme aims to ensure the consistent delivery of food to patients that is safe, of good quality, nutritious, well presented and served at a time convenient to them.

Issued by Matthew King, Southport and Ormskirk Hospital NHS Trust.

Enquiries to: Matthew King Tel: 01704 704714