Where to go if you need medical help
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Your local pharmacist can provide expert advice on common illnesses and the best medicines to treat them if you have a minor health problem that doesn’t require being seen by a nurse or doctor. You don't need to book an appointment with pharmacists who are:
- Friendly, confidential and will give expert advice to treat everyday health issues
- Are local and in your community. Find out where your nearer pharmacy is here.
- Open early until late and need no appointment
General Practitioners (GPs). Your GP will usually be able to treat you immediately but may need to direct you to other NHS services. GPs are experts in family medicine, preventative care, health education and treating people with multiple and long-term conditions. Out of hours call your GP’s surgery as normal and follow the instructions.
NHS walk-in centres
West Lancashire Health Centre to the left of the entrance to Ormskirk hospital and Skelmersdale NHS Walk-in Centre at The Concourse offer drop-in services open all year round. Please note the last booking in appointment at reception is an hour before closing time.
Sexual health clinics
Check Sefton Sexual Health’s website for our one-stop sexual health service or telephone 01704 513303.
- In West Lancashire, call 01772 777397
- In Southport and Formby call 0161 476 9651
Hospital accident and emergency departments are for people with serious injuries or illness, or life-threatening emergencies such as severe chest pains, breathing difficulties, loss of consciousness or bleeding that can’t be stopped.
For patients 16 years and older. The Accident and Emergency Department at Southport and Formby District General Hospital is open 24 hours a day seven days a week for serious injuries or illness and life-threatening conditions that cannot be dealt with by your pharmacist, GP or at a NHS walk-in centre.
For patients 15 years and younger. The children’s Accident and Emergency Department at Ormskirk District General Hospital is open 24 hours a day seven days a week for serious injuries or illness and life-threatening conditions that cannot be dealt with by your pharmacist, GP or at a NHS walk-in centre.