Patient advice, information and feedback
As a patient, relative or carer you may need to turn to someone for help, advice and support. We can help with concerns you may have about the care we provide and guide you through the different services available from the NHS.
Please click here if you:
- Are looking for advice or information about NHS services
- Have concerns, suggestions or queries
- Want help sorting out a problem quickly and without fuss
- Have learning difficulties or are contacting us on behalf of someone with them
If your inquiry is about GP, dental or pharmacy services, you need to contact your local NHS organisation.
- NHS Sefton PALS service 0800 218 23 33
- NHS Central Lancashire customer care 0800 032 24 24
We also like to hear when you think we have done well. Please click here if you want to record a compliment.
How to make a complaint
At Southport and Ormskirk Hospital NHS Trust we always try to provide the best possible care. But we also realise we may not get things right every time. If you want to make a complaint, please click here.