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Right Arrow A&E staff won't kiss it better ... A and E is for real emergencies
22 December 2014 at 14:36

Examine your options before using Accident and Emergency departments is the message from busy doctors and nurses this Christmas and New Year.

“We are not saying don’t use A&E. We are saying use A&E wisely,” said Angela Kelly, Interim Director of Nursing and Quality at Southport and Ormskirk Hospital NHS Trust.

“Many people who arrive at A&E, particularly by ambulance following a 999 call, do need hospital care and will be seen immediately. However, there are others whose care needs could be met just as well by their GP, a pharmacist or by treating the symptoms themselves.

“A&E is for people facing life-threatening and serious emergencies such as serious accidents, serious burns, breathing problems, heart attacks and strokes. Please keep our staff free for them.”

Angela said coughs, colds, sore throats, upset stomachs, general aches and pains, and flu will usually clear up on their own. Keep warm, drink plenty of fluids and, if appropriate, treat with over-the-counter painkillers such as paracetamol.

Contact a GP or a GP out of hours service for help with injuries or illnesses that won’t go away.

Local pharmacies and NHS Choices are also a good source of information and advice.

Dial NHS 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year. Call 111 free from landlines and mobiles.

Alternatively, West Lancashire Health Centre at Ormskirk hospital is open from 8am to 10pm all year round (Christmas Day 9am to 5pm). Skelmersdale NHS Walk-in Centre at The Concourse is open from 7am to 10pm weekdays and from 9am to 5pm on weekends, Christmas Day, Boxing Day, New Year’s Day.

Trust clinics providing sexual health services operate at a reduced service over Christmas and the New Year. For further information visit the Isis website, our one-stop sexual health service, for opening times or telephone 01704 513303.



Issued by Tony Ellis, Marketing and Communications Manager
Southport and Ormskirk Hospital NHS Trust

Telephone 01704 704494
Email tonyellis@nhs.net
Web www.southportandormskirk.nhs.uk
Twitter @SONHSTrust



Notes for editors

1. Southport and Ormskirk Hospital NHS Trust manages Southport and Formby District General Hospital and Ormskirk and District General Hospital, and is responsible for many community healthcare services for adults in Southport, Formby and West Lancashire. We also provide sexual health services across Sefton and West Lancashire. The Trust has a budget of £186m and employs 3,600 staff. In 2013/14, we saw 248,102 outpatients; treated 61,096 inpatients; made 305,750 community care contacts outside hospital; supported the birth of 2,766 babies; and attended to 95,146 urgent care cases.

2. The Trust provides adult A&E services at Southport hospital, children’s A&E at Ormskirk hospital as well as urgent care at Skelmersdale Walk-in Centre